Reporting Fraud and Scams to the
Proper Authorities
The act of reporting fraud and laying charges is quite different
from the process of seeking restitution from the criminals. What
they have in common though, is the labyrinth nature of determining
the agency responsible for effective action.
In addition to reporting the crime to your local police, the state
or provincial police, the RCMP, the FBI, the Secret Service, the
post office, the phone company, the local paper and television
station, the BBB, your credit card company, your bank, your Attorney
General, the local and state/provincial/federal Department of Consumer
Affairs, the SEC, or any and all other relevant securities administrators
and regulatory agencies for each state and province, and country.
The following agencies have a complaint tracking system to determine
trends and gather evidence for prosecution.
Getting Out
of Your Contract Before and After Three Day "Limit"
Though you may never see your money again, you can hopefully take
some joy in seeing justice done. It is only by the cumulative response
of angry victims that authorities will have the impetus to devote
resources, such as forensic accountants to trace the money, and
other costly manpower, to a particular operation. As well, if restitution
is available, having your name recorded increases the chance of
seeing some monetary recovery down the road.
The first step should be the fraud department of your local police.
If that experience doesn't totally discourage you from proceeding
further follow this list and contact each in turn until you give
up or get satisfaction. As part of sentencing, criminals should
be made to endure this administrative nightmare. As we gather more
information on the most effective means to report these crimes
this list will be modified to make your life just a little easier.
To ensure that your report is as complete as possible you should
do a bit of investigative work on the perpetrator before notifying
authorities. Fraud Investigation
If you determine that the criminals are operating outside your
country be sure to report to that country's agencies as well as
your own.
If you very industrious, and feel you are not getting anywhere,
take the general allegations you have and put them in Affidavit
format, complete with the specific statutory violations, you hand
the government the case on a plate. This could put them in the
position that they'd be publicly humiliated not to follow it up.
You could also put the thing together as a Case Prosecution Summary
(the way agents present cases to the US Attorney's Office) and
publish it on the Net.
Canadian Reporting Agencies for Fraud Victims
PhoneBusters -
Reporting Canadian-based telemarketing frauds and Nigerian
Fraud.
PhoneBusters is the central agency that collects information on
telemarketing complaints throughout Canada and disseminates this
information to the appropriate enforcement agency.
The Ontario Provincial Police (OPP) and the Royal Canadian Mounted
Police (RCMP) seek to curb organized telemarketing crime in Canada
through the joint operation of the PhoneBusters National Call Centre
(PNCC) which is supported by members of the Deceptive Telemarketing
Prevention Forum.
It collects consumer complaint information through its 1-888-495-8501 toll-free
number. Fax number: 1 (888) 654-9426 e-mail info@phonebusters.com phonebusters@efni.com
The mandate of PhoneBusters is to prosecute key individuals in
Canada involved in telemarketing fraud under the Criminal Code
of Canada and includes facilitating prosecution by United States
agencies through extradition, and by Industry Canada under the
Competition Act.
The Royal Canadian Mounted Police has developed a central web-based
crime reporting center entitled RECOL ('Reporting
Economic Crime On-Line'). The objective is to offer citizens
a single point of entry, via the phone, fax or Internet, to lodge
a complaint concerning any frauds, traditional or Internet based,
and have it directed quickly and efficiently to the respective
law enforcement or investigative agency for action.
RCMP's Security Fraud Information Centre - e-mail Scam
Contact
Competition Bureau of Industry
Canada:e-mail 1-800-348-5358
Federal and Provincial
Consumer Protection and Information
for Scam Victims in Canada
Federal
Consumer Information
BC
Consumer Services
Alberta
Consumer Protection
Saskatchewan
Consumer Information
Manitoba
Consumer Protection
Ontario
Consumer Protection
Office
de la protection du consommateur
NB
Consumer Protection
NS
Consumer Protection
PEI
Consumer Protection
Newfoundland
Consumer Protection
U.S. Reporting Agencies for Victims of Fraud
Federal Trade Commission - KnowFraud
Complaint Form
The FTC also receives over 10,000 individual pieces of spam every
day from irate consumers who forward the deceptive e-mail to them
at uce@ftc.gov
Internet Crime Complaint Center -
FBI backed site for online fraud reporting.
Individuals who suspect possible corporate fraud may report suspicious
activity to the FBI in Washington, DC, via a toll-free Corporate
Fraud Hotline. The number is (888) 622- 0117.
The Hotline is manned Monday through Friday 9 a.m. to 5 p.m. by
FBI analysts.
The FBI also has a terrorist tip
line which has been extended to include other serious crimes.
They have received over 600,000 tips from around the globe. Initially,
almost 100% of the tips received were related to the terrorist
attacks; however, now approximately 45% of all tips received are
related to almost every other FBI criminal program, e.g., drug
trafficking, organized crime, money laundering, pyramid schemes,
child pornography, fugitives, bank robbery.
The operation is completely automated and paperless. Submitted
tips are received immediately, reviewed within minutes and prioritized
by trained Professional Support personnel.
Cross-Border
E-Commerce Purchase Complaint Form - FTC initiated international
effort ( econsumer.gov )
USPS
Mail Fraud Complaint Form - use if the mail system has been
part of the fraud. (solicitations, mailed payments, etc.) You
can also Email for a postal
fraud complaint form.
Securities Exchange
Commission - U.S. investment scams
Securities Exchange Commission - e-mail Prime
Bank complaints.
National Association of
Securities Dealers - U.S. investment scams by members.
State
Securities Regulators - U.S. investment scams / state links.
North American
Securities Commissions ( Canada, U.S., Mexico )
If you have been victimized by one of the Nigerian Advance Fee
schemes, please forward appropriate written documentation to the
United States Secret Service,
Financial Crimes Division,
950 H Street, NW,
Washington, DC 20001, or telephone (202) 406-5850 fax: (202) 406-8203
You can report this crime online to the U.S.
Treasury DepartmentSecret Service ( Nigerian Frauds ) but
they don't want your spam. Contact them directly if you suffered
a substantial loss.
A list of local Field
Offices for the Secret Service.
If you receive such a letter in the mail send it along to:
Inspection Service Operations Support Group
Two Gateway Center, 9th Floor
Newark, NJ 07175-0001
If you have somehow reached the stage of meeting with Nigerian
scammers in the United States for collection of the marked currency
and need to Locate
an FBI field office.
National Consumers League - Fraud.org -
Info placed in database accessible by law enforcement. 1-800-876-7060
Better Business Bureau -
Directs you to specific branches for primarily consumer complaints.
eBay Auction Fraud Department
Florida's Attorney General Charlie Crist has a 1-866-No-Scam hotline.
Get the Taxman After the Conman
Did the scammer report your losses as income or did they hide
it somewhere? If you suspect any tax fraud activity, you can report
it to the Internal Revenue Service toll free at 800-829-0433. You
may even get a reward by filing a Form 211 with the IRS.
International Reporting Agencies
eConsumer.gov - Provides
information on consumer protection laws in thirteen countries and
offer consumers a way to file cross-border e-commerce complaints
online.
United Kingdom Reporting Agencies
For those in the UK with no financial loss, examples of Internet
'419' Advance Fee Fraud should be forwarded to your local fraud
squad quoting 'NCIS West African Organised Crime Section' in your
correspondence.
If you HAVE lost money or there is a UK connection to the 419
operation contact NCIS by phone at 020 7238 8012.
National Criminal Intelligence
Service, now the Serious Organized Crime Agency
PO Box 8000,
London SE11 5EN
Currently, businesses have no centralised police unit to report
e-crime to. The National Hi-Tech Crime Unit (NHTCU) used to co-ordinate
e-crime reports until it was subsumed into the Serious Organised
Crime Agency (SOCA).
SOCA was formed in May 2006 as an amalgamation of the NHTCU, National
Crime Squad (NCS), National Criminal Intelligence Service (NCIS)
and a part of UK Immigration dealing with organised immigration
crime (UKIS).
Metropolitan
Police
Specialist Crime OCU Fraud Squad
Wellington House, 67-73 Buckingham Gate,
London, SW1E 6BE
+44 (0) 20 7230 1220
fraud.alert@met.police.uk
Bogus Canadian Lottery Scam Complaints can be directed to:
European Enforcement Team
Fleetbank House,
2-6 Salisbury Square,
London, EC4Y 8JX
or e-mail euroteam@oft.gsi.gov.uk
In the U.K. all pyramid schemes are dealt with by the
Department of Trade and Industry.
1 Victoria Street, London SW1H 0ET
Tel: 0207 215 5000
As the British Codes of Advertising and Sales Promotion do not
include specific references to pyramid clubs the Advertising
Standards Authority Limited are unable to advise as to their
legality but they will look into complaints regarding mailings
about such schemes if they are causing offence, misleading consumers
or if there are issues regarding database practice.
Serious Fraud
Office for 'serious and complex fraud' e.g. corporate and/or
over 1 million pounds.
Financial Services
Authority The regulatory body for the financial industry,
site has some alerts including scams etc related to the financial
industry.
Trading Standards
Administrations - Responsible for fair trading. They have
legal powers to stop scammers etc. They also offer advice for
consumers on the phone or by email. This site is the central
one and includes a post code search facility for the local offices
(over 200 of them).
Premium
Rate Phone Services Complaints - the Independent Committee
for the Supervision of Standards of Telephone Information Services
( Cramming ) Helpline: 0800 500 212.
For consumer complaints in the U.K. visit HowToComplain.
EUROPE
Sweden
The contact information for "the Nigeria letters" or "the
Nigeria scam/fraud" in Sweden is:
Finanspolisen
Rikskrim
Box 122 56
102 26 Stockholm
which is the Financial Police of Sweden. "Rikskrim" is The
National Police.
Netherlands
Netherlands authorities are also interested in receiving copies
of correspondence (pertaining to a Dutch address or telephone number).
KLPD, Financial Crimes Unit,
Post Office Box 3016,
2700 KX Zoetermeer,
The Netherlands,
Attention: C. Schep
voorlichting@klpd.politie.nl
Fraud
form, use this form only to report a fraud case to the Dutch
authorities if you have been the victim of these type of fraudulent
practices.
I am seeking an English-speaking contact in The Netherlands to
report the Nigerian syndicate operating there to the KLPD National
Police Agency, National Criminal Intelligence Division or the Netherlands
Police Institute.
SOUTH AFRICA
South African Police
South African Citizens and Residents
If you are a South African Citizen or Resident and have suffered
NO financial loss, write "No financial Loss - For your Database" on
the documents but if you are a South African Citizen or Resident
and YOU HAVE SUFFERED A FINANCIAL LOSS, write "Financial Loss" on
the documents you received and fax them to:
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If anyone has received scam letters,
has been the victim of, or has any information about an advance-fee
fraud, they should contact Superintendent SC Schambriel, Commercial
Crime Head Office, at 012-393-1203, fax: 012-393-1202, or by
email: hq.commercial@saps.org.za. |
Individual progress reports will not be submitted to you where
there has been NO loss.
Captain Harry Baatjies is commander of the 10-man 419-scam task
team appointed to investigate the crime. Baatjies' team works closely
with a co-ordinating office at police headquarters in Pretoria,
headed by Superintendent Sicro Schambriel.
People who receive proposal letters they believe could be 419-scams are
asked to forward the e-mail to hq.commercial@saps.org.za along
with a note to say whether or not they have responded.
Anyone with information can contact Baatjies on 082-778-7899 or 011-870-5390
during office hours.
International Citizens and Residents wishing to report
incidents of Nigerian scams.
Please fax correspondence, especially any banking data, so that
it can be included in the Database. State what country you are
sending from, and state whether there has been a Loss or there
is No Loss. If there is a South African connection to the 4-1-9
operation, please clearly state exactly what that is and give details.
Do not expect to be contacted in either NO LOSS cases or in LOSS
CASES without a South African connection.
Commercial Crime Branch
Rian Visser
PO Box 367
Rant-en-Dal
1751
Gauteng
South Africa
E-mail: 419scam@saps.org.za
Our Organized Crime Unit are concentrating on the 419 scam, and
will be able to use all information to draw profiles and link suspects
to cases.
Report
419 Fraud to South African Authorities
Ken Yeboah
Ghana Police
233 21 761734 (fax ) 233 21 761 272 (It must have Attention. Mr. Ken
Yeboah written on it).
In the event you find your family member is in trouble with a
Nigerian scam in Ghana and require a local contact.
Do a search for "complaint form" in the search box at
the bottom of the page to get up-to-date links to state forms and
other sources that we may have missed.
For further info on the complaint process as well as private concerns
which may assist you see:
Post your complaint online for all to see at the RipOffReport.
Reporting Fraud to your State's Attorney General
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State
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Phone
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Fax
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AK
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907-465-3600
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907-465-2075
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AZ
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602-542-4266
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602-542-4085
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AR
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501-682-2007
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501-682-8084
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CA
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CO
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CT
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860-566-2026
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FL
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904-487-1963
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904-487-2564
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HI
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808-586-1282
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808-586-1239
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ID
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IL
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312-814-2503
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312-814-5024
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IN
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317-233-4386
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317-233-2162
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IA
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515-281-3053
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515-281-6771
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KS
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913-296-2215
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913-296-6295
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LA
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504-342-7013
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504-342-8703
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MD
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410-576-6300
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410-576-7003
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MA
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617-727-2200
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617-727-3251
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MI
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517-373-1110
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517-373-3042
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MN
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612-296-6196
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612-297-4193
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MS
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601-359-3692
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601-359-3441
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MO
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573-751-3321
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573-751-0774
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MT
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406-444-2026
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406-444-3549
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NV
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NJ
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609-292-4976
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609-292-3508
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NH
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NM
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505-827-6000
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NY
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518-474-7330
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518-473-9907
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OH
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614-466-3376
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614-466-5087
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OK
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405-521-3921
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405-521-6248
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OR
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PA
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717-787-3391
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717-787-8242
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SC
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803-734-3910
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803-253-6283
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TX
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512-463-2191
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512-463-2063
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UT
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801-538-1326
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801-538-6306
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WA
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360-753-6200
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360-664-0228
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WV
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304-558-2021
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304-558-0140
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WI
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608-266-1221
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608-267-2223
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The International Consumer Protection and Enforcement Network
offers an online complaint form.
This is part of a joint project by 17 nations and will allow consumer
protection agencies to spot current fraudulent schemes.
South Dakota residents - If you have been a victim
of a scam contact the Attorney General's Consumer Protection Division
at 1-800-300-1986 or consumerhelp@state.sd.us
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